FOR SERVICE BUSINESSES WITH INQUIRIES TO MANAGEKnow who needs
your attention.
And what comes next.
When requests arrive in different places, follow-up can become another job. BNAX Designs connects your inquiry form, tracking, and reminders into one manageable workflow—using the tools you already have where they fit.
$2,500 pilot setup · One workflow · Up to three existing apps
No payment or project commitment when you inquire.
IS THIS THE RIGHT FIRST PROJECT?
Start with a real
follow-up problem.
A useful fit when…
- You already receive business inquiries, but replies or next steps are scattered.
- You can identify one person responsible for following up.
- You want one defined workflow—not a complete business-system rebuild.
- You are considering a paid setup and can review your current tools with us.
Need a website, brand, or a different system first? Explore the other services ↗
ILLUSTRATIVE WORKFLOW / NOT A CLIENT CASE STUDYA clear path from
request to next action.
This example explains the intended process. Your actual tools, rules, and responsibilities are agreed before the build.
- 01
Capture the request
An inquiry enters through the agreed form and appears in the tracking system.
- 02
Assign the next step
An approved acknowledgment and reminder help the responsible person see what to do.
- 03
Keep people in control
Staff review open requests and update their next actions. Automation does not replace the conversation.
And when something fails? Workflow failure notifications are part of the setup. We agree who receives them and how the team handles an exception; no automation can guarantee a sale or a response.
A FOCUSED STARTING PROJECTKeep the next
step in sight.
The Client Follow-Up Setup connects your inquiry form, client tracking, and staff reminders into one manageable workflow.
↳One workflow. Up to three existing applications.
Fit and scope confirmed before work begins.
CLIENT FOLLOW-UP SETUP$2,500 pilot setup
- One connected inquiry form and tracking system
- Approved acknowledgment, assignments, and reminders
- A view of open requests and next actions
- Workflow failure notifications
- One team training session and written instructions
- 30 days of stabilization after launch
Discuss this setup ↗Software subscriptions are additional. Website rebuilds and additional workflows are quoted separately. Final scope, schedule, and price are agreed in your proposal.
Optional workflow careFor this follow-up setup
$350/monthMonitoring, a monthly check, and up to one hour of small changes. Coverage and response times are agreed in writing. Website and application care receive separate scopes.
A PERSON BEHIND THE BUILDFounder-led.
Clearly scoped.
Led by Ruben Broadnax. See selected website and product work, with each project’s relationship and context described.
View selected work ↗ What happens after you inquire?
- Share the follow-up problem and the tools you use. A sentence or two is enough.
- We aim to reply within three business days to discuss fit, scope, and timing.
- Review a written proposal. Scope, price, and schedule are agreed before the project is booked.
Selected work demonstrates our design and project approach; it is not a claim of measured follow-up results.
Discuss my follow-up setup ↗Have your project details ready? Use the detailed questionnaire instead ↗
Before you decide.
Do I need to replace all my software?
No replacement is assumed. We review your existing tools and agree which connections are practical. The pilot covers one workflow and up to three existing applications; software subscriptions are additional.
Will this bring me new leads?
This setup is for managing inquiries and follow-up, not buying traffic or guaranteeing new leads or sales. Your team still owns the client conversation.
Can I start with something free?
Yes. The Business Technology Quick-Win Kit includes a workflow worksheet. Downloading the kit does not automatically subscribe you to marketing.
